Malaysia November 2026 Consumer Promotion Terms and Conditions

1. This promotion is organised by Vorwerk Malaysia Sdn. Bhd. (“Vorwerk Malaysia”).
2. The promotion is valid from 1 November 2026 to 30 November 2026, both dates inclusive (“Promotion Period”).
3. The promotion is available to customers who purchase a new Thermomix® TM7 in Malaysia during the Promotion Period through an authorised Thermomix® Advisor, the Thermomix® Experience Store or official Thermomix® Malaysia online store.

   3.1 Customers who purchase a Thermomix® TM7 to join the TM6U Programme are eligible for this promotion.

Complimentary 4.0L Thermomix® Server

4. Each eligible Thermomix® TM7 purchase is entitled to a maximum of one FREE 4.0L Thermomix® Server.
5. The 4.0L Thermomix® Server is provided as a complete product. Its individual components cannot be exchanged, substituted or redeemed separately.

Varoma® Steaming Set Add-on Offer

6. Customers who make an eligible Thermomix® TM7 purchase may add on one (1) Varoma® Steaming Set at RM199 (usual price: RM325).
7. The promotional price for the Varoma® Steaming Set is only available with an eligible Thermomix® TM7 purchase during the Promotion Period.
8. Each eligible Thermomix® TM7 purchase is entitled to a maximum of one (1) Varoma® Steaming Set at the promotional price.
9. The Varoma® Steaming Set add-on offer entitlement cannot be purchased separately, transferred to another order or redeemed after the qualifying transaction has been completed.

General Conditions

10. All promotional products are subject to stock availability and are available while stocks last.
11. The 4.0L Thermomix® Server and Varoma® Steaming Set may be delivered together with the Thermomix® TM7 or separately, depending on fulfilment arrangements and stock availability.
12. Product images are for illustration purposes only. Actual products may vary slightly in appearance without affecting their function or value.
13. The promotional products and entitlements:
    • Are not exchangeable for cash, vouchers, store credit or other products;
    • Cannot be used to reduce the purchase price of the Thermomix® TM7; and
    • Cannot be combined with other promotions, discounts, rebates, vouchers or special offers unless expressly stated by Vorwerk Malaysia.
14. Instalment payment plans are subject to the respective bank or payment provider’s eligibility requirements, approval and terms and conditions.
15. Orders placed before or after the Promotion Period are not eligible, regardless of payment or delivery date.
16. If an eligible Thermomix® TM7 order is cancelled, returned or refunded, all complimentary and promotional products (such as the 4.0L Thermomix® Server and Varoma® Steaming Set) must also be returned unused, complete and in their original packaging. If any promotional item is not returned or has been used, Vorwerk Malaysia reserves the right to deduct the full retail price of the respective item from any refund due ( RM325 for the Varoma® Steaming Set, before any promotional discount).
17. Vorwerk Malaysia reserves the right to verify the eligibility of any order and to reject, suspend or cancel an entitlement where an order is incomplete, cancelled, fraudulent or does not comply with these Terms and Conditions.
18. Vorwerk Malaysia reserves the right to amend these Terms and Conditions or replace a promotional product with another item of equivalent or greater value where reasonably necessary. Any changes will be communicated through the appropriate official channels.
19. Vorwerk Malaysia’s standard terms of sale, delivery, warranty and return policies continue to apply.
20. In the event of any inconsistency between these Terms and Conditions and other promotional materials, these Terms and Conditions shall prevail.
21. Vorwerk Malaysia’s decision regarding the interpretation and administration of this promotion shall be final, subject to applicable Malaysian laws.
22. By participating in this promotion, customers acknowledge that they have read, understood and agreed to these Terms and Conditions.