General information - Help assistance

9 Mac 2026
Dear Beloved Leaders,

To help ensure smooth and efficient handling of matters, please refer to the following points of contact for assistance:
• Order, Cookidoo, Trade Up or Repair-Related Matters
Please feel free to reach out to the Customer Service team, who will be happy to assist you.
• Sales Order or Recruiter Name Issues
Kindly email the Customer Service team at customercare@vorwerk.com.my.
• TM6U Program or Monthly Promotion Inquiries
Please consult your Branch Manager or Regional Sales Manager (RSM) for further explanation.
• Dashboard System Issues
Kindly email the IT Department at mysg_it@vorwerk.com.
• Commission-Related Issues
Please email the Finance team at MYSG_Finance@vorwerk.com.

Thank you for your continued support and cooperation. Should you require any assistance, please do not hesitate to contact the relevant teams.

Warm regards,

尊敬的领袖们:

为确保各项事务能够顺利且高效地处理,请参阅以下相关联络窗口以获取协助:

* 订单、Cookidoo , trade up 或维修相关事项
请联系客户服务团队,他们将竭诚为您提供协助。

* 销售订单或推荐人姓名相关问题
请电邮至客户服务团队:customercare@vorwerk.com.my。

* TM6U newcomer program 或每月促销活动咨询
请向您的分行经理或区域销售经理(RSM)咨询以获取进一步说明。

* Dashboard 系统相关问题
请电邮至 IT 部门:mysg_it@vorwerk.com。

* 佣金相关问题
请电邮至财务团队:MYSG_Finance@vorwerk.com。

感谢您一直以来的支持与配合。如需任何协助,请随时联系相关团队。